Need Help?

If you have any questions or need help with your account, you may Contact Us to assist you.

Customer Care

EMAIL US:

customercare@lauramercier.ca

CALL US:

1-866-271-6363

HOURS:

Monday–Friday: 8am–9pm EST

Please note Customer Service is closed or may have abbreviated hours for the following holidays: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labor Day, Thanksgiving, and Christmas Day. Additional federal holiday closures may also apply.

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Have a question? We’re here to help! Our friendly and knowledgeable Beauty Advisors want to make sure you have the best experience possible. Reach us via email or phone between the hours listed below. Please also refer to our FAQs page for immediate answers to commonly asked questions.

EMAIL US:

customercare@lauramercier.ca

CALL US:

1-866-271-6363

HOURS:

Monday–Friday: 8am–9pm EST

To be mindful of our teams’ well-being during this unprecedented time we have adjusted our operations. Your order may incur a longer processing and/or shipping time.

Please note Customer Service is closed or may have abbreviated hours for the following holidays: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labor Day, Thanksgiving, and Christmas Day. Additional federal holiday closures may also apply.

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Need Help?

If you have any questions or need help with your account, you may Contact Us to assist you.

Customer Care

EMAIL US:

customercare@lauramercier.ca

CALL US:

1-866-271-6363

HOURS:

Monday–Friday: 8am–9pm EST

Please note Customer Service is closed or may have abbreviated hours for the following holidays: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labor Day, Thanksgiving, and Christmas Day. Additional federal holiday closures may also apply.